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All Leonidas chocolates and products are made in Belgium.
We guarantee our chocolates for 30 days after the date of dispatch. All products are dispatched with a best before sticker placed on the bottom of the packaging. Please note this date is a quality guide, and not a use by date.
Leonidas chocolates should be stored at 15 - 18C (room temperature) in a dry area which is free from odours, and far away from any heat sources such as sunlight.
There are two types of bloom, fatty bloom and sugar bloom. Fatty bloom is a smooth film 'white coating' on the surface of the chocolate which you can't really feel. Sugar bloom looks and feels like tiny grains of sugar.
Fatty bloom is caused by fats migrating to the surface of the chocolate, or by them re-crystallizing. This can be caused by the chocolate layer being too thin, poor tempering, the filling migrating, or the chocolate being stored at too high a temperature. Sugar bloom is caused by the recrystallisation of the sugar in the chocolate. This happens when condensation forms on the chocolate due to a temperature difference and high humidity.
Chocolate should always be stored in dry conditions at between 15 and 18C. That's precisely how we store all our Leonidas chocolates to ensure that they reach you in the best possible condition.
- Cereals
- Dairy ingredients
- Eggs
- Gluten
- Nuts; almonds, coconut, hazelnuts, pistachio and walnuts.
- Sesame seeds
- Traces of peanut.
- Soja
- Sulfites (>10ppm
- Celery
- Fish / shell fish
- Lupin
- Molluscs
- Mustard
Allergen information for all our products is available here.
No, our chocolates do not contain any palm oil or vegetable fat and are made with 100% pure cocoa butter.
Yes, some of our chocolates contain alcohol as a preservative and/or for flavouring. Further information on which chocolates contain alcohol (including traces) is availablehere.
Yes, some of our chocolates are suitable for vegetarians.
No, our products are not suitable for vegans as they may contain dairy ingredients including milk, eggs, and butter.
Leonidas does have Kosher certification. More information on the range of products available can found on Leonidas.com.
No, you can checkout as a guest when placing an order on our website.
For online orders, payment can be made with Visa, Mastercard, American Express, Apple Pay, Google Pay, and Maestro.
Unfortunately, we do not accept One4All vouchers on our website.
No, we never include any invoice or billing information with orders. A printed confirmation with product details and gift note will be included.
Our products are dispatched as per image on each product page. Please note that wrapping paper and ribbon colours may be changed seasonally.
Yes, gift notes can be added to orders by leaving a message in the 'Gift Note' field on the cart page.
Yes, it is possible to amend your order, as long as the parcel has not been shipped yet.
Please contact our customer service team as soon as possible (don't forget to mention your order number).
Yes, it is possible to cancel your order, as long as the parcel has not been shipped yet.
Please contact our customer service team as soon as possible (don't forget to mention your order number).
We offer flat rate delivery of €4.30 on all orders. Spend over €50 in one transaction and receive free delivery on your order.
No, we do not deliver outside of the Republic of Ireland. Please visit Leonidas.com if you are looking to send an order to an international address.
We use the services of GLS couriers to deliver orders. During busier periods (Christmas, Easter, etc) we may also use the services of An Post to deliver orders.
Once your order has been dispatched delivery usually takes 1 - 5 working days. Please note these times will be extended during busier periods (Christmas, Easter, etc).
GLS couriers deliver Monday to Friday during usual business orders. There is no delivery available on weekends, Good Friday, or bank holidays.
No, unfortunately we cannot offer delivery on specific dates or at specific times.
Once your order has been received by GLS couriers an e-mail with tracking details will be sent to the e-mail provided to us. A parcel ID will be included which can be used on the GLS website or app to track your parcel.
Yes, it is possible to change the delivery address, as long as the parcel has not been shipped yet.
Please contact our customer service team as soon as possible (don't forget to mention your order number).
Click and collect is not yet available but please contact us by e-mail or phone before placing your order and we will let you know if store collection can be arranged.
Yes, we can ship chocolates during warm weather. We select the appropriate packing material so the chocolates remain nicely cool. However, in extreme heat we may have to delay dispatch and will have any information on delays available on our website.
We strive to offer the very best service to ensure our customers are fully satisfied with our products and services. Please inspect your order on arrival and contact us immediately if items arrive damaged or are incorrect.
Online gift cards can be redeemed on our website at the checkout by entering the unique 16 digit code in the gift card field. Please note this code isn't case sensitive.
A gift card holds a balance, which can be spent over more than one order. Gift card balances are applied to the total value of an order, which can include taxes and delivery.
Yes, you can redeem more than one gift card during checkout.
Please contact us and we will be able to let you know the remaining balance on your gift card.
No, all our gift cards are electronic and will be sent to you by e-mail. This e-mail can then be forwarded to the recipient.
No, gift cards can only redeemed online on our website.
All our gift cards are valid for 5 years from date of purchase.
If you require further information or have a question that we haven't covered, please don't hesitate to contact us and we'll be happy to assist you with your query.
